As of July 2011, Facebook has over 500 million users, and Twitter has an estimate of over 200 million active users, and those numbers are just increasing daily. This, and the fact that social media users are generally engaged with the platforms they are using and so the advertising presented on them makes social network marketing a great option for small businesses and corporations alike. Selling online using Twitter and Facebook is all about engaging with your users and establishing a conversation, which in turn will lead to product awareness and an increase on sales.
Twitter and Facebook presence for businesses
Depending on what platform you use, your company presence will take a different form. Facebook allows companies to create pages, that are similar in behaviour to a user account but represent an entity or brand and have some extended analytics features, and the possibility of creating Facebook apps and complex HTML pages. Users can “join” your page by liking it.